A2: Planning for a Needs Assessment.
Whole Foods Market
Organization Description:
Whole Foods Market started 1980 in Austin Texas. Then, a
very small store with strong intentions of retailing healthy and organic food
products in the community, promoting diversity, awareness and wellness.
Currently, Whole Foods Market is the leading company in the sales of organic
and natural food products within America. Their growth became a global event in
2006. Whole foods Market now have 310 market places in United States and United
Kingdom. Whole foods Market consist of 62, 000 employees, 10 distribution
centers, 7 regional bakery sites and 5 commissaries.
Whole Foods Market Mission:
The mission
revolves around a common saying”Whole foods, Whole people and Whole Planet”. These
terms are interconnected and overlap in the approach to the business of this
organization.
Green
Mission:
Highlights
the value of 3R’s. Reduce, Reuse and Recycle.
With a mindset of serving the community, maximizing
diversity and wellness, they are able to select the best quality products,
supported by a self –directed team culture creating a respectful workplace, and
in participation in active agricultural practices in organic farming while
sustaining our planet with wise environmental practices.
Whole Foods Core Values:
Selling the highest quality natural and organic products
available.
Satisfying and delighting our customers.
Supporting team member’s happiness and excellence.
Creating wealth through profits and growth
Caring about our communities and our environment.
Creating ongoing win-win partnership with our suppliers.
The
focus is on healthy eating because it offers the greatest health benefits by
purchasing.
Based
on my observation on the information presented on Whole foods market web site,
I prefer to visit one of the whole foods market in my area to get a firsthand
information on what
goes on in this region. I recognized that a true assessment of
Whole foods Market should include the entire organization. Knowing that there
are over 310 stores across the world, I will consider getting a buy-in from the
board of directors from various regions, VP’s of various Team member services, independent
Stakeholders, employees, Mangers, customers, environmentalists, Agricultural
partners, and food banks. Noe (2010) states
“It is important to consider the organizational business strategy, its
resources available for training, and support by managers, peers for training
activities. (p. 103). Conducting organizational analysis to determine the
appropriateness of training. Selected
questions will be directed to organizational leaders and mid-level managers,
and trainers.
- How does training support the strategic need of Whole food Market?
- Are there resources allocated for training purposes?
- Please explain how employees perceive training in this organization?
- Considering the size of your organization, how would training improve the employee’s performance, relationship to customers and partners?
What are your strengths and weaknesses in getting your job
done?
Do you feel that your performance now satisfy your job
expectation? If yes, How? If no, why?
How can organizational training assist in your job
performance?
The person analysis will focus on the employees, team leaders,
and customers.
Tasks analysis results in a description of work activities, including tasks performed by the employee and the knowledge, skills and abilities required to complete the task. Noe (2010). In reality, a job must be selected before analysis questions could be developed. Noe (2010). Task analysis must represent documents available at the local site or database of the organizations. For each position, selected for analysis, having the critical tasks steps, how often employees need to complete the task and current level of difficulty when performing task will lead to in-depth information about the task in question.
During the assessment process, I
will like comprehensive information that is generated through the organization’s
operation. Some of these are performance appraisal forms, job descriptions,
current training curriculum's and what gaps such trainings seek to close. Stated
and unstated operational codes.
In conducting a need assessment for
an organizational, person and task analysis, I will adopt a combination of
techniques to get to the information needed.
I will conduct a conference meeting
initially to get all my stakeholders informed and prepare for the process. Questionnaires
will be developed online to meet the need of the diverse and global population.
For the local work teams, direct observation on the job will be
appropriate.
In conclusion, performing a need
assessment is crucial and usually the first step in the instructional design
process. Noe (2010). Need assessment enables designers to create effective
training program, geared to the strategic business purpose of the organization,
and acceptable by all stakeholders through communication and collaboration for
the improvement of employees and the organization as a whole.
References:
Noe (2010) Employee Training and Development (5th Ed.)
New York, NY: McGraw Hill.
Whole foods Market. Retrieved May 10, 2012 from http://www.wholefoodsmarket.com/.
Whole Foods Core Values. Retrieved, May 10, 2012 from http://www.wholefoodsmarket.com/values/corevalues.php.